an999 Terms & Conditions

Account Eligibility

You must be at least 18 years old to open an account at an999. By registering, you declare that you are of legal age and that gambling is not restricted or prohibited under any law that applies to you personally.

an999 serves players who access the site from locations where online gaming is permitted under their own applicable rules. It is your responsibility to check your local laws before you register or deposit.

• One account per person, per household, and per device.
• You must use your own legal name, date of birth, and contact details.
• Employees of an999 and their immediate family members may not hold player accounts.

Registration and Verification

When you complete the registration form at an999 Register, you agree that all information you provide is accurate and up to date. an999 reserves the right to suspend any account where details cannot be verified.

Identity verification (KYC) is required before your first withdrawal. Accepted documents are listed in the table below. The review takes up to 12 hours after you submit a clear copy.

Deposits and Payments

an999 accepts deposits via bKash, Nagad, Rocket, Upay, and Bank Transfer. The minimum deposit is ৳300 per transaction. Funds arrive in your an999 wallet within 6 minutes in normal conditions.

All deposits must come from a payment account registered in your own name. an999 does not accept third-party funding. Any deposit identified as coming from a third-party account will be reversed and the account reviewed.

• There are no deposit fees charged by an999, but your payment provider may apply charges.
• an999 is not responsible for delays caused by your bank or mobile-money provider.
• Transaction records are available inside your account dashboard.

Bonus Rules and Wagering

an999 offers a first-deposit welcome bonus of 205% up to ৳27,500. All bonuses are subject to a 7× wagering requirement calculated on the bonus amount before any withdrawal can be processed.

Bonuses are awarded to one account per player. Attempting to claim a bonus across multiple accounts is considered abuse and will result in all bonus funds being voided and the accounts suspended.

Games That Count Toward Wagering

All slots, crash games, fishing games, and lottery games on an999 count at 100% toward wagering. Live casino table games (blackjack, roulette) count at 10%. Check the promotion detail page for any game-specific exclusions before you play.

Withdrawals and KYC

The minimum withdrawal amount is ৳700. The maximum daily withdrawal is ৳95,000 for Bronze-tier players; higher limits apply to Silver, Gold, and Platinum VIP members. Processing takes up to 45 minutes once your request is approved.

Your first withdrawal is released within 1 hour of KYC approval. Subsequent withdrawals follow the standard 45-minute processing window. Withdrawals are only sent to the same payment method and account used for your deposit.

• KYC documents must be submitted before any withdrawal is approved.
• an999 may request additional verification for large or unusual withdrawal requests.
• Withdrawals to third-party accounts are not permitted under any circumstance.

Gameplay and Fair Use

an999 uses certified random number generators (RNG) from providers including Sexy Gaming, Spribe, JDB, Playtech, and PG Soft. Each game's RTP is published in the game lobby — for example, Dragon Fishing 2 runs at 97.8% RTP and Fortune Mouse at 95.5%.

The following actions are prohibited and will result in immediate account suspension and forfeiture of balances:

• Using software, bots, or scripts to automate gameplay.
• Exploiting software errors, display bugs, or connectivity issues to gain an unfair advantage.
• Colluding with other players in any live game.
• Any form of money laundering or suspicious transaction patterns.

Account Security

You are solely responsible for keeping your an999 login credentials private. Do not share your password or let anyone else use your account. an999 will never ask for your password via chat, email, or any other channel.

If you suspect unauthorised access, contact an999 Support immediately via 24/7 Live Chat or at [email protected]. an999 is not liable for losses that result from you sharing your account details.

Account Suspension and Closure

an999 may suspend or permanently close an account for breach of these terms, suspected fraud, identity issues, or at a player's own request. When an account is closed by an999 for a breach, any remaining bonus balance is forfeited. Verified real-money balances above the minimum withdrawal amount will be returned after investigation.

Players may self-exclude at any time by contacting support. Self-exclusion periods of 30 days, 90 days, 6 months, or permanent closure are available.

Limits of an999 Liability

an999 provides its platform on an "as available" basis. We do not guarantee uninterrupted access. Scheduled maintenance will be announced in advance where possible. an999 is not liable for losses arising from internet outages, device failures, or events outside our reasonable control.

In no event will an999's total liability to any player exceed the amount deposited by that player in the preceding 30-day period for the specific event giving rise to the claim.

Responsible Gaming Commitments

an999 takes responsible gaming seriously. Players can set daily, weekly, or monthly deposit limits from their account settings at any time. Reality-check reminders and cooling-off periods are also available on request through Live Chat.

If gambling stops being fun, reach out. an999 Support is available 24/7. For independent support, contact a recognised problem-gambling helpline in your area. Gambling is for adults only — 18+ · Play Responsibly.

See the full Responsible Gaming page for tools and resources.

When These Rules Change

an999 may update these terms at any time. Significant changes will be communicated via a notice on the homepage or by email to your registered address. Continued use of an999 after a published change constitutes acceptance of the updated terms.

The date at the top of this page always reflects when the current version was last revised. You can save or print this page for your records.

Contact an999 Support

If any part of these terms is unclear or you have a complaint, contact the an999 support team directly. We aim to acknowledge all queries within 24 hours.

For account registration queries, visit the an999 Register page. For login help, see an999 Login.